If you are unable to connect to external services because your private or corporate network has restrictions, you can ask the IT department to add the following addresses to the allow list. If you encounter any issues, please don't hesitate to reach out to support@spatial.chat for assistance.
räumlich.chat
*.spatial.chat
AWS-Region Irland: https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html
Twilio-Video
https://www.twilio.com /docs/video/ip-adressen
https://www.twilio.com /docs/stun-turn/regions
Unsere Empfehlung wäre auch, die Domains *.millicast.com und *.xirsys.com.
Bei Bedarf ist unser Cloud-Anbieter Oracle Cloud.
IP-Bereiche von
Oracle Cloud: https://docs.oracle.com/en-us/iaas/Content/General/Concepts/addressranges.htm
Firewall-Einstellungen zum Agora-Dienst:
.agora.io
.edge.agora.io
.sd-rtn.com
.edge.sd-rtn.com
Anschlüsse
TCP (zulassen) - 80; 443; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9667; 30011 - 30013 (für RTMP-Konverter)
UDP (zulassen) - 3478; 4700 - 5000
Verwenden Sie für die Agora-Cloud-Proxy-Unterstützung (TCP-Fallback) die folgenden Einstellungen:
https://docs-preprod.agora.io/en/Video/cloud_proxy_na_web_ng?platform=Web
On this page and the pages linked to it, we have provided a comprehensive list of hosts, IP addresses, and ports used by SpatialChat and our providers to ensure a complete SpatialChat experience. This does not necessarily mean that you need to add all of these to your allow list. Instead, you should add them to the allow list as needed based on any issues you may be experiencing. For example:
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If you are unable to access the website at all, you may want to start by adding AWS to the allow list.
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If you are having trouble with SpatialRooms, try adding Twilio Video to the allow list.
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If you are experiencing issues with Stage, consider adding Agora to the allow list.
Note that some rules may need to be set based on the host, as the IP addresses may be dynamic.
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