Cancelling your subscription

To cancel your subscription, you must be logged in to your User account as Team admin.

If you want to cancel your subscription, please click on the Team tab and then select the gear button. From there, you can choose "Plan details".

This will take you to a page where you can view your subscription details and options to control it.

There are several ways to cancel your subscription depending on the plan you are on. The basic way requires you to click on the "Upgrade" button:

After this, you will be directed to another page where you can click on the 'Cancel plan' button. This will end your subscription and you will no longer be charged for it. Please note that canceling your subscription may result in the loss of access to certain features or services.

If you signed up for any plan before July 26, 2023, to cancel your subscription, simply click on the 'Cancel subscription' button. 

*If you purchased a Day Pass that is not a subscription, you will not be able to cancel it in your account. But you can always change the dates of the Day Pass by contacting our sales team at sales@spatial.chat.

*If you bought a subscription through our sales team, please contact your account manager for assistance.