We strive to make SpatialChat available to as broad a device configuration as possible.
However, when working with "many-to-many video chat streaming" technology, it is important to consider that several videos are being streamed simultaneously and in parallel. This requires an internet connection that can support parallel content data transfer and a CPU capable of decoding several videos (from chat participants) at the same time.
Recommended system requirements for the best experience:
- 5 GHz WiFi or LAN-connected internet
- 30 MBit/s internet speed
- Google Chrome or Firefox (latest version)
- A client device (computer or laptop) not older than 3 years
Minimum required settings:
- A computer not older than 5 years
- 10 Mbit/s internet speed
- Google Chrome, Safari or Firefox
Known issues while using 2.4 GHz WiFi
Some users on 2.4 GHz WiFi internet connections might experience video quality transfer issues when joining rooms with more than 20 participants. These issues are the result of 2.4 GHz WiFi technology not being able to successfully transfer 20+ simultaneous video streams from participants.
- Use a computer or laptop, not a mobile device
- Be close to the router (or better use a cable connection)
- Close unnecessary programs (including those that can use the camera and microphone)
- Close unnecessary browser tabs
- Use the recommended resolution for backgrounds (3200x1800 px)
- Don't add many objects to the room (videos, screen shares, pictures)
- Use the latest version of Google Chrome or Firefox browser without VPN and other browser extensions that may affect the performance of SpatialChat (for example, Adblock)