If you are using a private or corporate network that has restrictions on connecting to external services, then add these addresses to the allow list or tell your IT department to add these addresses to the allow list.
In case of errors, please contact email@example.com.
AWS Ireland region: https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html
In case needed, our cloud vendor is Oracle Cloud.
IP ranges of
Oracle Cloud: https://docs.oracle.com/en-us/iaas/Content/General/Concepts/addressranges.htm
Firewall settings to Agora service:
TCP (allow) - 80; 443; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9667; 30011 - 30013 (for RTMP converter)
UDP (allow) - 3478; 4700 - 5000
For Agora cloud proxy support (TCP fallback) use the following settings:
On this page (and the pages linked to it) we have listed the exhaustive list of hosts, IP addresses, and ports that SpatialChat and our providers use to provide a full SpatialChat experience. This doesn't mean you have to whitelist them all. You should act as you encounter any issues, for example:
- if nothing works, you can't even see the website - start by whitelisting AWS;
- if you're having issues with SpatialRooms - whitelist Twilio Video;
- if you're having issues with Stage - whitelist Agora.
Some rules have to be set based on host, as the IPs are dynamic.