Settings for corporate network

If you are unable to connect to external services because your private or corporate network has restrictions, you can ask the IT department to add the following addresses to the allow list. If you encounter any issues, please don't hesitate to reach out to support@spatial.chat for assistance.

spatial.chat
*.spatial.chat

AWS Ireland region: https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html

Twilio Video
https://www.twilio.com/docs/video/ip-addresses
https://www.twilio.com/docs/stun-turn/regions

Our recommendation would also be to allow the domains *.millicast.com and *.xirsys.com. 

In case needed, our cloud vendor is Oracle Cloud.
IP ranges of
Oracle Cloud: https://docs.oracle.com/en-us/iaas/Content/General/Concepts/addressranges.htm

Firewall settings to Agora service:

.agora.io
.edge.agora.io
.sd-rtn.com
.edge.sd-rtn.com

Ports
TCP (allow) - 80; 443; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9667; 30011 - 30013 (for RTMP converter)
UDP (allow) - 3478; 4700 - 5000

For Agora cloud proxy support (TCP fallback) use the following settings:

https://docs-preprod.agora.io/en/Video/cloud_proxy_na_web_ng?platform=Web 

On this page and the pages linked to it, we have provided a comprehensive list of hosts, IP addresses, and ports used by SpatialChat and our providers to ensure a complete SpatialChat experience. This does not necessarily mean that you need to add all of these to your allow list. Instead, you should add them to the allow list as needed based on any issues you may be experiencing. For example:

• If you are unable to access the website at all, you may want to start by adding AWS to the allow list.

• If you are having trouble with SpatialRooms, try adding Twilio Video to the allow list.

• If you are experiencing issues with Stage, consider adding Agora to the allow list.

Note that some rules may need to be set based on the host, as the IP addresses may be dynamic.